Privacy Policy

Opencash Privacy Policy Notice

Opencash  

521W. Lancaster Ave. Fl 2

Haverford, PA 19041

PRIVACY POLICY NOTICE

Opencash (“Opencash,” “we,” “our,” or “us”) respects your right to privacy and recognizes our responsibility to protect the confidentiality and security of the personal information we receive. We are committed to maintaining the integrity of customer information in accordance with applicable federal and state laws, including the Gramm-Leach-Bliley Act (“GLBA”), SEC Regulation S-P, and applicable FINRA guidance. This Privacy Policy describes the information we collect, how we use it, and how we safeguard it.

Why We Collect Your Information

We collect and retain only the information necessary to:

    • Establish and service your account
    • Facilitate self-directed transactions
    • Verify your identity and eligibility
    • Comply with legal and regulatory obligations (including AML, KYC, and recordkeeping requirements)
    • Improve our platform functionality and user experience

What Information We Collect

We may collect the following categories of nonpublic personal information:

Personally Identifiable Information (PII)

    • Name, address, email, phone number
    • Social Security Number or Tax Identification Number
    • Date of birth and identity verification data
    • Employment, income, and financial profile information
    • Account and transaction information

Non-Personally Identifiable Information (Non-PII)

    • Device identifiers, browser type, IP address
    • Usage data and interaction with our platform
    • Aggregated analytics and behavioral metrics

How We Use Your Information

We use your information to:

    • Open, maintain, and service your account
    • Process and execute self-directed transactions
    • Provide customer support and respond to inquiries
    • Deliver required disclosures and regulatory communications
    • Monitor for fraud, suspicious activity, and compliance risks
    • Maintain required books and records under SEC and FINRA rules
    • Improve platform performance and user experience

Sources of Information

We collect information from:

    • You directly (applications, onboarding forms, questionnaires)
    • Transactions conducted through our platform
    • Third-party service providers (e.g., identity verification vendors, clearing firms, payment processors)
    • Website interactions, including cookies and analytics tools

Information Sharing and Disclosure

We do not sell your personal information.

We may share your information only as permitted by law, including:

    • With our clearing firm and custodial partners to facilitate transactions
    • With service providers (e.g., technology vendors, identity verification providers, communications platforms)
    • With regulators, self-regulatory organizations, or law enforcement when required
    • With your authorized representatives (e.g., accountant or attorney) with your consent

All third-party service providers are contractually required to maintain confidentiality and use your information solely for the services they provide.

Regulation S-P Safeguards and Incident Response

Opencash maintains a written information security program designed to protect customer information.

Information Security Controls

We implement administrative, technical, and physical safeguards to:

    • Identify and assess risks to customer information
    • Protect against unauthorized access or use
    • Monitor and test security controls
    • Ensure secure transmission and storage of data

Incident Response

If we determine that customer information has been accessed or used without authorization, we will:

    • Investigate and contain the incident
    • Notify affected individuals as soon as practicable and no later than 30 days, unless delayed by law enforcement
    • Take appropriate remediation steps

Service Provider Oversight

We require vendors with access to customer information to:

    • Maintain appropriate security safeguards
    • Notify us of security incidents
    • Cooperate in investigation and remediation

Confidentiality and Data Retention

We restrict access to customer information to authorized personnel who require it for business purposes. We retain personal information only for as long as necessary to:

    • Fulfill the purposes described in this policy
    • Comply with legal and regulatory obligations

These protections apply to both current and former customers.

Cookies and Tracking Technologies

Our platform may use cookies, web beacons, and similar technologies to:

    • Enhance user experience
    • Analyze platform performance
    • Support security and fraud detection

You may control cookie settings through your browser preferences. Disabling cookies may impact certain platform functionality.

SMS Communications

If you provide your mobile number, we may send:

    • Account notifications
    • Security alerts
    • Service-related communications

We do not share your mobile number for third-party marketing purposes.

You may opt out at any time by replying “STOP.”

Opt-Out Rights

Opencash does not share personal information in a manner that triggers standard opt-out rights under GLBA. However, if applicable, you may request limitations on certain communications by contacting us.

California Privacy Rights (If Applicable)

California residents may request information regarding disclosures of personal information to third parties for direct marketing purposes by contacting us in writing.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

Opencash

521W. Lancaster Ave. Fl 2

Haverford, PA 19041

610-552-0094

Email: support @opencashbrokerage.com